Service Coordinator
Job information
Reference number
$ads={1}
JR-0025097
Job function
Sales
Position type
Full time
Site
Naas
Ash House,, Naas, W91 HEC3, Co. Kildare
Your responsibilities and tasks:
Work closely with Service Team and Service Sales team.
Management of end to end field service activities from initial sales enquiry, quoting, detailing, scheduling, planning of internal resources and contract support necessary to complete both emergency and planned field service activities.
Detailing, pricing, procuring and invoicing all associated tools and parts for field service activities.
Issuing and follow up on service reports.
Creation and submission of health & safety paperwork and certification for field service activities.
Analysis and management of open service calls, associated invoicing and call close out to meet monthly sales targets.
Support to sales and service teams on a wide range of CRM queries relating to leads, opportunities, account maintenance, service tickets & iBase
User Microsoft dynamics (IMAX 6).
User SAP Cloud for Customer (CRM).
Data steward SAP Cloud for Customer (CRM) to maintain CRM Data quality
Your profile and qualifications:
Experience in sending out quotations is appreciated but not necessary.
General knowledge of Microsoft office
Open to learning new things
Any experience in what is listed under 'responsibilities' is a huge bonus (e.g. Ordering parts, Risk assessments, etc.)
Having worked in Engineering environment a plus
This is a back office job and will be on-site and at home (2 days at home)
